LLRI Strategy

The Library, Learning Resources and Information’s (LLRI) Strategy seeks to deliver a first-class customer experience across University of Bedfordshire’s libraries, receptions and SID.

Key actions

  • High quality relevant library collections
  • Technological solutions where available
  • Develop skills teaching to improve student success
  • Reading List strategy
  • Enquiry service support
  • Support work related learning opportunities
  • Copyright expertise and support
  • Showcase our services and collections
  • Welcome customer feedback
  • Assist with preparations for REF28
  • Review learning spaces


We are committed to creating an outstanding experience that is central to personal development and building confidence for academic success and future careers. 


We are committed to meeting the University values.

Our guiding principle is to remove barriers to services. We believe a strong customer service ethos encourages our community to engage with us.

Our staff demonstrate and promote an inclusive, open and welcoming culture of belonging.  

Our services are for everyone including whole University of Bedfordshire community and those within wider academic communities. 



We will create a vibrant environment that facilities opportunities for our diverse and dynamic University community to ask questions, seek information, build knowledge and operate in a digital world.


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