Previous web poll results

Our web polls have closed for now - thank you for participating. Your feedback is important to us and helps identify what we are doing well and how we can develop our existing offer.

We would like to share the results with you! You can review the results of previous surveys via the polls below.

If you have any feedback, suggestions, concerns or comments about your library and the services that are offered please email carly.ramirez-herelle@beds.ac.uk

 

2022 Library Survey Results

The library survey ran from Monday 31st October and closed on Monday 14th November 2022.


1) How to borrow, return, reserve and renew items 87%
2) Print resources in my study area: books and journals  80%
3) 'Just ask' customer service 77%
4) PCs 81%
5) 'BookaRoom' service 56.5%
6) Study areas 90%
7) Printing, copying and scanning 75.5%
8) Library website - lrweb.beds.ac.uk 83.5%
9) StudyHub@Library & online guides and resources 81.5%
10) SiD on line enquiries 64.5%
11) DISCOVER 67%
12) Digital resources in my study area journals, databases, ejournals and ebooks 86%
     

 

Previous Poll Results


October 2021: Welcome

100% replies anonymous

100% respondents had used the Welcome pages

75% respondents found the Welcome pages helpful

25% respondents said course induction information was missing


November 2021: How would you like to hear about your library services?

100% via our website lrweb.beds.ac.uk

50% maybe via Instagram

100% via email

Not via blogs

Not via Twitter

Not via Facebook


December 2021: How do you like to study?

25% mostly study in the library

25% like to study with friends

25% sometime study in a silent space

25% always study at a PC

30% sometimes study in a social space

30% never study in a social space

33% always study in a social space

75% Sometimes study in the library

75% never study with friends

75% always study in a silent space

75% sometime study at a PC

100% like to study with access to an electrical point


January 2022: What do you think about ebooks?

Very positive response best captured by

Very handy as a back up when a physical copy is not available


February 2022: How do you usually access our electronic resources?

No-one said they never used electronic resources

But 25% replied - what are they!

50% DISCOVER

50% Subject guides

25% Library electronic journals/databases

25% Web Search

25% Library catalogues

25% Bookmark direct link


March 2022: How did you get to our website today?

Via BREO 50

Using a browser book mark 0

MyBeds 25%

Web search 0

Its my home page 25%


April 2022: Do our library Opening Hours suit you?

Bedford Campus Library

Yes they meet my study needs 30%

No they do NOT meet my study needs 70%

Luton Campus Library

Yes they meet my study needs 100%


May 2022: How satisfied are you with how quickly the library responds to your comments or enquiries?

In person enquiries: 100% very satisfied

Email enquiries: 50% very satisfied

Library enquiries via SID: 50% very satisfied

Library on social media

Library blogs

Facebook

Instagram