Students or staff who are identified as having a disability through either the student record system (SITS) or the HR system (iTRENT) can request additional services, as laid out here and in the Library Handbook.

Individuals who disclose a disability to library staff, which is not known to the University, may be referred onto the Health and Well Being team if requested.

This is a summary of services available to students with assistive status:

  • Unlimited renewals of borrowed items
  • Waived fines (excludes other sanctions including blocked borrowing and charges for replacement)
  • Advice and support in the use of assistive software
  • Wheelchair accessible facilities
  • Staff are disability aware and are happy to help you
  • Lifts are available to allow access to all floors
  • Specialist software and equipment

Any specific requests or comments may be directed to the Head of Reader Services, Sarah Arkle at or at any Library Customer Service Desk.

Contacts around the University of Bedfordshire Libraries are: