Students or staff who are identified as having a disability through either the student record system (SITS) or the HR system (iTRENT) can request additional services, as laid out here and in the Library Handbook.

Individuals who disclose a disability to Library staff, which is not known to the University, may be referred onto the Health and Well Being team if requested.

This is a summary of services available to students with assistive status:

• Unlimited renewals of borrowed items
• Waived fines (some sanctions such as blocked borrowing and charges for replacement will still apply)
• Advice and support in the use of assistive software
• Wheelchair accessible facilities
• Lifts are available to allow access to all floors
• Specialist software and equipment

Any specific requests or comments may be directed to the Head of Reader Services, Sarah Arkle at sarah.arkle@beds.ac.uk or at any Library Customer Service Desk.

Contacts around the University of Bedfordshire Libraries are:

• Luton Library Linda McCulloch
  email linda.mcculloch@beds.ac.uk
  telephone 01582 743488
• Bedford Library Kathryn Gray
  email kathryn.gray@beds.ac.uk
  telephone 01234 793189