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Help & support

Who can I ask for more help and advice?

If you are struggling to find information for your assignments, don't know where to begin, or you can't cope with referencing, ask the librarians for help.  The education librarians are part of your teaching team and you'll see them as part of your course, but you can always contact them for further guidance and support.  They can help you develop essential research skills, answer subject-related queries and source resources to support you on your course. If you are off campus, just email or telephone.Help_button

Adele Robinson (Monday to Friday)
Tel: 01234 793006 (ext 4354)

Alternatively, if you are stuck during the evening or the weekend (term time only), call our helpdesks (01234 793189 or 01582 743488).

You may find the answer you are looking for on the Learning Resources FAQs website or one of our Just a Minute videos.

If you are having a problem with one of the databases, try the database's online Help section.  This usually has material covering lots of common issues and may have a screencasts to illustrate different functions. 

Learning Resources offer computer skills training to all students studying at any campus within the university. There are workshops suitable for beginners and for people who wish to enhance existing skills. 

The Academic Liaison Librarians team and  Professional and Academic Development (PAD) team organise study skills workshops and one-to-one help throughout the academic year.  Have a look on What's on calendar for more details.

University of Bedfordshire

Education» Help & support