Customer Service Desk

Customer Service Desk

Library Enquiries

Staff at the Customer Service desk on any campus LRC or library will be your front line support in helping you with library and associated enquiries. Anything from finding your way around the stock to how to reference an electronic journal Customer Service desk staff will be able to help you or refer you to the most appropriate person to help.

Talk to an Academic Liaison Librarian

If you have a more in depth question about finding and using resources for your assignments you can ask to see one of the Academic Liaison Librarians.  We are available between 11.00 - 16.00 Monday to Friday. Just ask the staff at the Customer Service Desk for more information.

IT Help sofia.mavrogeni@beds.ac.uk

Staff at any Customer Service Desk can help you if you get into difficulties using Learning Resources computers. 

We provide a comprehensive range of documentation available both in print format and online, giving both novice and experienced computer users advice and support.

Upgrade your PC Skills

Learning Resources offer computer skills training to all students studying at any campus within the University. Training is available throughout the academic year at both Luton and Bedford Campuses. There are workshops suitable for beginners and for people who wish to enhance existing skills.  Further information is available at lrweb.beds.ac.uk/cst

self service

Oxford House & Butterfield

In addition to the Learning Resources and Admin Functions the Customer Service Desks at Oxford House in Aylesbury and Butterfield in Luton are also the Student Information Desks, SID

Bedfordshire University

Library Services» Available Services» Customer Service Desk

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